Policies
Full details are on studio rental agreement, provided for your review upon request. These are the highlights.
GENERAL:
Renter must be present and supervising all attendees at all times during the rental period
Renter must keep the session or event contained within the studio
Renter must clean up any excess trash or other items on premises prior to leaving
For recording sound, or creating excessive noise, it is recommended to book both studios, as otherwise, we cannot reject rentals in the other studio that may make noise, and your noise-making may be limited, to not interfere with another renter in the other studio.
It is expected the studio will be left in the condition it was in when renter arrived. If the studio requires additional cleaning, the renter will be required to pay a cleaning fee of usually $200, depending on how much cleaning there is. This covers studio overtime, overtime for staff, and supplies.
Confirmation Policy:
In order to confirm the booking, a 50% deposit is required at the time of booking confirmation. The remaining 50% is due at the end of the last day, before leaving the premises, unless other arrangements have been made. Bookings less that $2500 require pre-payment.
Payments can be made via E-Transfer (preferred), business cheque, cash or credit card (card is +3%)
Liability Insurance:
proof of liability insurance coverage must be provided before the first day of the rental agreement. Please confirm with us how much coverage is needed at time of booking.
Failure to secure insurance can result in the loss of booking and deposit.
Cancelation Policy:
All reservation (hold) and booking (book) communication shall be via email, with a response acknowledging such.
Postponement:
1 month or more from start: 100% credit of deposit towards re-booking once, 50% next time, and then deposit is forfeited.
1 week to 1 month from start: 50% credit of deposit.
Cancelation:
1 month or more from start: 50% refund of deposit
1 week to 1 month from start: 25% refund of deposit
If the rental is canceled within 1 week of the first studio rental day, then you forfeit 100% of your deposit.
Pre-production:
For bookings of up to one week, one site visit is complimentary for the purposes of deciding on booking the space and/or planning logistics involving the studio facility. If you require more than an hour combined on-site and virtual to decide, and are not booking our crew, and want to more extensively pre-plan your production details with your team, please book prep time at the lesser of $100/hr on site or $50/hr virtually, or daily prep rate.